Accident & Repair

Our facilities

With a state-of-the-art dedicated Accident Repair Centre in Doncaster, and a SMART and Cosmetic Repair Centre in Sheffield, Burrows is equipped to repair all accident damage, nothing is too big, or too small.

Experiencing an accident can be overwhelming, but our dedicated Body Repair Co-ordinators are here he help you through the process and get you back on the road swiftly and safely.

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Insurance Claim

Dealing with an insurance company can be daunting, but here at Burrows we can make that process as pain free as possible. Call our dedicated Accident Assistance Line on (Phone number). Burrows are the Approved Body and Paint Repairer for over 14 brands, why would you trust your vehicle to just anyone. We ensure each vehicle receives genuine manufacturer parts and is repaired to stringent manufacturer schedules. Check your model here.

Contact our Accident Assistance helpline on 0800 0116697

Manufacturer Approved Paint and Body Repairs

Did you know, that you have the legal right to choose your repairer? But an insurance company may try to push you to their authorised repairer (not the vehicle manufacturers authorised repairer).Burrows Accident Repair Centre meet the stringent repair process, methods and standards to maintain the vehicles Manufacturer warranty for the following vehicles, and we also meet the British Standard Kitemark BS10125 for vehicle repair.

  • Toyota
  • Mazda
  • Kia
  • Lexus
  • Mitsubishi
  • Hyundai
  • Volvo
  • Suzuki
  • Abarth
  • Fiat
  • Peugeot
  • Alpha Romeo
  • Citroen
  • DS Auto

Legal rights

Insurance companies use aggressive steering techniques to direct you to their Approved Repair Network, this could be completely different than the Manufacturer Approved Repair Network. Why do they do this? It helps them control their costs as they could agree to non-genuine manufacturer parts and even second had parts (green parts they like to call them) which runs the risk of any warranty being null and void. How do they do this? Often they will increase your excess payments, or refuse a courtesy car unless you use their choice. YOU HAVE THE RIGHT TO CHOOSE YOUR REPAIRER.

If by choosing Burrows you encounter increased excess payments, or no courtesy car, then call our accident assistance help line on 0800 0116697  as we may well be able to assist you.

Find out more about your legal rights here

It is your legal right to choose who repairs your vehicle, regardless of your insurance company’s advice and preferences. They will use aggressive techniques such as an increased excess payment or no courtesy car if you fail to use their approved repair network. By allowing them to send your car to THEIR choice of repairer they may also fit non-genuine or even second hand parts (Green Parts they like to call them). This helps your insurance company control the cost of the repair, but may not be the correct approach and method for your vehicle repair. Burrows only fit NEW, GENUINE MANUFACTURER PARTS.

Find out more here