Service Manager

Toyota Sheffield


About us

Here at Burrows Motor Company, we're proud to represent Fiat, Hyundai, Kia, Mazda, Toyota and Abarth. We are a company that is constantly looking to expand and that means taking on the best, most talented local people. Whether it's our Barnsley, Doncaster, Rotherham or Sheffield site, our staff are among the friendliest and most focused in the area. Although positions are often quite limited, we always welcome applications from dynamic, enthusiastic people looking to become part of the Burrows family. If you think this sounds like you, feel free to contact us directly.


About this role

We now have an opportunity for an experienced Service Manager to join our Sheffield Toyota team as Service Manager. Leading an experienced team with an established customer based, this is a great opportunity to work with dynamic and growing brand. You will be responsible for managing the service, parts and warranty functions within the department, ensuring the highest levels of customer service and retention. You will also be responsible for meeting key performance targets for budgets, parts stock, and warranty administration. Above all, you will be responsible for leading and coaching the team!


About you

You will be a friendly, outgoing person with a dedication to customer service. You will have a relevant track record in a Service Management role, and will be able to demonstrate a successful track record in meeting both Burrows and manufacturer standards and targets. You will be dynamic and tenacious, ready to go the extra mile to help our customers. You will have a long term approach, always placing customer loyalty and satisfaction first, while building a strong and effective team around you. You will have strong organisational and administrative skills, being able to prioritise multiple tasks when needed. You will be able to lead and coach effectively, placing team performance at the forefront. You will also be an effective communicator, being able to provide timely and accurate information to stakeholders.

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Ref: 001

Working hours 40
Location Toyota Sheffield
Salary competitive
Benefits Company car, generous holiday entitlement, staff benefits, pension scheme
Closing date 31/05/2017
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