Service Manager

Mazda York


About us

We are one of Yorkshire's most successful family firms, proudly representing a number of franchises across the region. Unlike most large groups and PLCs, we put people first and have a track record of consistently supporting and developing our teams. We believe that if you build people, your build the business.

About this role

We now have a fantastic opportunity for a Service Manager to join our Mazda York team. Leading an experienced team with an established customer based, this is a great opportunity to work with dynamic and growing brand. You will be responsible for managing the service, parts and warranty functions within the department, ensuring the highest levels of customer service and retention. You will also be responsible for meeting key performance targets for budgets, parts stock, and warranty administration. Above all, you will be responsible for leading and coaching the team!

About you

You will be a friendly, outgoing person with a dedication to customer service. You will have a relevant track record in a Service Management role, and will be able to demonstrate a successful track record in meeting both Burrows and manufacturer standards and targets. You will be dynamic and tenacious, ready to go the extra mile to help our customers. You will have a long term approach, always placing customer loyalty and satisfaction first, while building a strong and effective team around you. You will have strong organisational and administrative skills, being able to prioritise multiple tasks when needed. You will be able to lead and coach effectively, placing team performance at the forefront. You will also be an effective communicator, being able to provide timely and accurate information to stakeholders.



Interested?

If you have what it takes to lead our Service Team at Mazda York then you can apply by attaching your CV to the vacancy application below.

Ref: SM - York

Working Hours Full time
Location York
Salary Competitive
Benefits Benefits - Generous holiday entitlement, competitive salary and bonus structure, cycle to work scheme, pension.
Closing Date 10/12/2021
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