Trainee Service Advisor - Toyota Doncaster

We are looking for a Trainee Service Advisor to join our team at our Toyota dealership in Doncaster on Wheatley Hall Road. This role will be ideal for a school or college leaver.

At Burrows, we are a family company that is constantly looking to expand and that means taking on the best and most talented local people. With dealerships in Rotherham, Barnsley, Doncaster, Sheffield, Worksop and York we are large enough to help with any motoring requirement whilst remaining small enough to retain the family, friendly feel.

What are the day to day duties?

  • Greet customers, addressing their vehicle service needs and concerns
  • Develop an understanding of automotive systems and repair processes
  • Support the service team in identifying opportunities for upselling additional services, parts or products that meet the customers' needs
  • Accurately input details into the management system
  • Work closely with Vehicle Technicians, the parts department and other team members to ensure a seamless service experience for the customer
  • Assist in following up with customers after service visits to ensure customer satisfaction

The successful candidate will receive full training and the opportunity to work with one of the most dynamic and exciting brands.

You will have:

  • Excellent communication skills with the ability to build rapport with customers
  • The ability to work independently and as part of a team in a fast-paced environment
  • Knowledge of Microsoft Office and computer skills

Benefits:

  • We offer a competitive salary package dependent on experience
  • 30 days of holiday (inclusive of bank holidays) which increases with to 33 days
  • Enhanced Maternity package
  • Cycle2Work scheme
  • Contributory workplace pension scheme
  • Referral scheme

Interested?

If you have what it takes to be a member of our Toyota service team in Doncaster then you can apply by attaching your CV to the vacancy application below.

Working Hours 40 hours per week, plus Saturday working on a rota
Location Doncaster
Salary Competitive
Closing Date 11/10/2024
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