Burrows Toyota receives CarGurus 2022 Top-Rated Dealer Award for Excellence in Customer Experience.

Barnsley, South Yorkshire - 31st March 2022

Burrows Toyota today announced that it has received the honour of being named a 2022 CarGurus Top-Rated Dealer. The prestigious annual award celebrates car dealerships that consistently deliver exceptional customer service to car shoppers. In earning the Top-Rated Dealer award, Burrows Toyota maintained a 4.5-star average rating or higher and collected at least five verified customer reviews through the CarGurus platform in 2021. CarGurus uses verified dealership ratings, along with other factors like pricing analytics to help shoppers search for a deal on a vehicle.

"CarGurus knows that trust and transparency are central to car buying and we are proud to recognise the dealerships that reflect these values with our sixth annual Top-Rated Dealer awards," said Sam Zales, President and Chief Operating Officer at CarGurus. "The winners are among the best of the best and the Top-Rated Dealer program gives dealerships like Burrows Toyota the opportunity to showcase their outstanding customer service. We applaud them for maintaining their high standards, especially whilst navigating the ups and downs of inventory levels last year."

"Burrows Toyota is honoured to be named a CarGurus Top-Rated Dealer in 2022. We set a high bar for customer satisfaction here and this award is an unbiased testament to the exceptional service that we strive to provide our customers each and every day," said Steve Burrows, Director of Burrows Motor Company. "In the years to come, we will continue to provide our customers with the top-notch experience that earned us this prestigious industry accolade."

CarGurus invites shoppers to review and rate dealerships with whom they have interacted during their car shopping experience on the CarGurus platform. Dealer ratings and reviews are visible to the public on the site, and they are also factored in the algorithm that CarGurus uses to rank search results for shoppers.

About CarGurus

Founded in 2006 by TripAdvisor co-founder, Langley Steinert, CarGurus, Inc. (Nasdaq: CARG) is a global, online automotive marketplace that uses proprietary technology and data analytics to connect buyers and sellers of cars. The company launched CarGurus.co.uk in 2015 and acquired UK-based PistonHeads.com in 2019. CarGurus operates CarGurus UK and PistonHeads as distinct consumer brands, with combined dealership sales operations.

CarGurus is the most visited automotive shopping site in the U.S.[i] and is the fastest growing online automotive marketplace in the UK among its nearest competitors based on the quarter over quarter percent change in average unique monthly visitors[ii]. PistonHeads is the largest online motoring community in the UK[iii]. In addition to the United Kingdom and the United States, CarGurus also operates an online marketplace under the CarGurus brand in Canada. In the United States, CarGurus also operates the Autolist online marketplace as an independent brand. CarGurus also holds a majority stake in CarOffer, a digital wholesale marketplace based in Addison, Texas.

CarGurus® is a registered trademark of CarGurus, Inc. PistonHeads® is a registered trademark of CarGurus Ireland Limited. CarOffer® is a registered trademark of CarOffer, LLC. All product names, trademarks and registered trademarks are property of their respective owners.

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i Source: Comscore Media Metrix® Multi-Platform, Automotive – Information/Resources, Total Visits, Q3 2021, U.S.

ii Comscore MMX Multi-Platform®, Total Unique Monthly Visitors, Custom-defined list includes: CarGurus.co.uk, Motors.co.uk, AutoTrader.co.uk, Gumtree.com, Q2 2021 to Q3 2021, UK.

iii Comscore Media Metrix® Multi-Platform, Total Audience, Q3 2021, UK. Custom list defined by CarGurus includes: PistonHeads.com and CarThrottle.com