COVID-19 Coronavirus | Yorkshire | Burrows Motor Company

COVID-19 Update


Important Customer Notice

From Tuesday 24th March we will be temporarily closing all of our Burrows dealerships across South Yorkshire, Nottinghamshire and York until further notice for the safety of our customers and employees.


Keyworkers

Thank you for your dedication in working to protect the local community; we understand how challenging this must be for all of you in these unprecedented times. We want to make at least part of your life easier and if your vehicle requires essential work please email your registration number and contact details to: keyworker@burrowsmotorcompany.co.uk - we are here to support and to ensure you are safe on the roads.


We will update you further as soon as we are able - please keep an eye on our social media pages:​

Looking for your next vehicle?

Whilst our dealerships remain closed until further notice our online showrooms are open. Browse for your next new or pre-loved car in the comfort of your own home. You can now reserve your next pre-loved car online with a fully refundable fee.


Service and repair

If you have a vehicle with us for service, repair or bodywork, or awaiting delivery of a vehicle please rest assured that our teams are working to contact you.


FAQs

My MOT is due, what should I do?

If your MOT expires before 30th March 2020 your test is still a legal requirement.

Due to the unfolding COVID-19 situation, vehicles due their MOT after 30th March 2020 will have their MOT extended by 6 months. However, you must still keep your car in a roadworthy condition. This will continue until confirmed otherwise.

I am a keyworker, what support are you offering?

If you are a keyworker and your vehicle requires essential work please email: keyworker@burrowsmotorcompany.co.uk and include your registration number and contact details.

I have purchased a new/ used vehicle from you. When can I collect this?

All of our dealerships are closed until further notice therefore we are unable to carry out any car handovers. The purchase of your vehicle is secure and our sales teams will contact you as soon as we are back up and running to arrange collection.


Important manufacturer contact details


ToyotaToyota Financial Services: 0370 850 5533 or customerexperience@uk.toyota-fs.com
If you are experiencing difficulty making payments on your Toyota finance agreement: 0370 243 0804 or customeroutcomes@uk.toyota-fs.com
Toyota Roadside Assistance: 0800 246 824
MazdaMazda/ Santander Finance: 0800 085 1759 or www.santanderconsumer.co.uk
Mazda Roadside Assistance – 0800 777 179
KiaKia UK Finance: 0800 085 1925 or www.kiafinance.co.uk

Kia Roadside Assistance: 0330 159 0418



These closures are a temporary measure and we are awaiting further guidance to understand what the latest advice means for us and our staff. Throughout this period, you can contact us online or by live chat and we will continue to support you.

Get in touch with us


From all of us at Burrows, thank you for your patience, support and understanding during this challenging time and please stay safe.