Our company values reflect the personality of this family business. Our values act as a guide for the way we behave every day, towards each other, our customers, our local communities, and our partners.

People are the pulse of our success

We recognise that people are the heart of our success.

We want our people to feel proud of working for Burrows Motor Company, happy working here and going home knowing that they have done a great job.

We want our people to know they are respected, appreciated, listened to, and paid well for doing their job.

We allow our people to work responsibly under their own initiative and come together to get the job done to the highest standard.

We strive to find the right people to enhance our teams and exhibit the highest standards of integrity and fairness in everything we do. There must be no gap between what we say and what we do.

Excellence in customer service

We deliver exceptional customer service at all times by our conscientious and well motivated, driven teams.

Customer satisfaction is at the heart of everything we do, and we continually look for ways to provide an outstanding service to them, throughout their ownership of their vehicle.

We recognise outstanding customer service can never be taken for granted, so we continually measure, and constantly seek to improve.ere ...

​Integrity

​Being genuine, honest and trustworthy with our colleagues, our customers, and our manufacturing partners is the cornerstone of the business.

We treat everyone as part of the Burrows family, fairly, equally, and recognise their contribution to the company goals.

Good working relationships with our manufacturing partners

Working closely with our manufacturing partners we aim to be the best employer in town as well as the best retailer in town.

We collectively work with our partners to adapt and find imaginative solutions to evolving customer demands. This helps us be at the forefront of new technologies in an everchanging world.